We would like to extend a very warm welcome to a new member of our Sales team, Albina Beresford.
Albina has joined us to help expand our Customer Service offering and to improve our Business Development.
Having previously worked in the international courier & conference industries, Albina brings with her a wealth of experience in customer service and sales. She possesses all the essential qualities that we look for as part of our ongoing mission to deliver outstanding customer service – she’s bright, friendly, understanding, highly organised and responsive.
Although she’s only been with us for a short period of time, Albina has made fantastic progress already, establishing strong customer relationships and successfully developing new accounts.
Albina’s daily responsibilities include…
Business Development
Discussing customers’ supply chain and packaging infrastructure and finding out where Westbury might be able to help. Albina typically gathers all the facts so that we can look at proposing a better solution for your packaging needs.
Free Packaging reviews
Arranging free on-site packaging reviews which are then carried out in person by our Sales team.
New Live Chat facility
Albina has been instrumental in setting up our new Live Chat facility which she now mans herself. This app can be found at the bottom right corner of our website and we hope that existing and prospective clients will enjoy the convenience of using it to ask quick questions or request quotes.
Albina sums up how she feels about her new role:
“I am very pleased to join such a professional team at Westbury Packaging. It’s so true that every single person is treated as part of the family here. I have previously always worked for international organisations, so it’s a pleasure to experience working for a company that promotes this type of environment. My role in Business Development is to establish new customers and discuss the potential packaging solutions that we can provide. I have to say that with the team, service and quality, Westbury Packaging will strive to deliver every time.”